Emergency situations call for immediate action. In these instances, it is crucial to have a remote interpreter ready to offer you live interpretation services over the phone or using apps like WhatsApp and Viber.

Healthcare is the most common reason when immediate interpretation is needed because we are living in an increasingly global world with tourists, refugees and foreign residents. If you are a foreigner and need medical assistance it is smarter and safer to have an interpreter on the line.  

People often rely on family members who know English to communicate with the doctor but, according to many experts, that is not the best option. Apart from the fact that they are not professional interpreters with the knowledge of medical vocabulary, family members are already experiencing emotional turmoil while accompanying loved ones. The task of interpreting only puts more stress on them. In such conditions mistakes are almost unavoidable.

Reasons for visiting the hospital vary, from a simple virus to more demanding medical interventions. Whatever the situation may be, it is of the utmost importance to properly understand the doctor’s advice and orders. We strongly advise you not to use an AI interpreter or machine translation tools for such important things, as the mistakes made can prove to be fatal to a patient. There is already a history of misinterpreted patient symptoms that have led to the delay of emergency care.

Another situation might be having an allergic reaction to something while you are dining out abroad. In this case, it would be a good idea for the restaurant management to have the necessary contact they can call on behalf of their clients. This is a small step that will easily build you a good image and make people trust your business more.

How can Dragoman help you?

We are an international translation company with offices in Istanbul, Podgorica and London, and over the years we’ve built a team of professional translators and interpreters from all over the world. We have remote interpreters and also certified medical interpreters in the USA, United Kingdom, Turkey and many other countries. We offer medical intepreting in over 150 languages including English, Spanish, Chinese, Vietnamese, Albanian, Arabic, Turkish, Bengali, Punjabi, Korean, Russian, Ukrainian and Serbian (Montenegrin, Bosnian, Croatian). 

We are devoted to offering the best translation and interpretation services in a timely manner. We will provide you with an experienced online interpreter that will deliver quality interpretation in real time.

If you need over-the-phone interpretation services feel free to give us a call or write us an email. We will be happy to offer support and answer any questions you may have. Our interpretation team is highly experienced in medical terminology and will provide consecutive interpretation all while maintaining their empathy for the situation at hand.